LIFETIME LIMITED WARRANTY ON MATERIALS (NON-TRANSFERABLE)
BuildingMaterials-Wholesale.com warrants to the original purchaser that this product will be free from defects in workmanship for as long as the original purchaser resides in the home in which the products were installed in accordance with the recommendations and specifications set forth by BuildingMaterials-Wholesale.com. This warranty is subject to the limitations and conditions contained herein.
The rigid vinyl in the window is warranted against peeling, pitting, blistering, or corroding under normal use and service for the duration of the entire warranty. Any modification of the vinyl vs. any application applied to the vinyl substrate voids warranty as well as normal weathering.
MOVING PARTS – 20 YEARS
Moving parts, such as balancers used on double hung windows and locking
mechanisms used in all windows are warranted under normal use for as long
as the purchaser owns and resides in the home where product was installed.
Any damage caused by improper installation, vandalism, accident, fire, flood,
explosion, misuse, or other external forces are not covered by this warranty.
INSULATED GLASS UNIT – 30 YEARS
The sealed insulated glass unit is warranted against defects resulting in material obstruction of view from film formation caused by dust or moisture between the interior surfaces of the sealed unit. Should the glass seal fail prior to year 5 from the purchase date, a new glass unit will be supplied at no cost excluding labor for any process needed to correct problem. Should the glass unit seal fail after year 5 resulting in any defect described above, you may pay a pro-rated cost the retail replacement prices of the new insulated glass unit based on the following: Year 5-10 40%, Year 11-15 50%, Year 16-20 70%, Year 21-25 80%, Year 26-30 90%. All V-Grooved units 50% of retail cost will be added.
This warranty does not include frost, freezing or condensation on windows. Condensation on glass or frames is not covered since it is a common occurrence on any window resulting form too much moisture in one's home/building. Stress cracks are warranted for 1 year for original purchase date. Inside forced draft is not a window problem and not covered. The improper dispersment of the heat ducts can cause cold air drafts that are not caused by the window system.
COVERAGE EXCLUSION AND LIMITATIONS
Real wood used in Bay, Bow, or Garden window fabrication must be sealed by either varnish or polyurethane immediately upon installation to prevent absorption or moisture and/or staining or discoloration due to not being protected by commercially acceptable bare wood preparation, varnish or polyurethane techniques. In addition, Buildingmaterials-wholesale.com requires that each bow, bay and garden window unit, regardless of size, be knee braced or cable supported and insulated properly. Exposed exterior wood will need to be covered immediately by the installer to protect against any weather and/or weathering. A roof or soffit covering needs to be applied to tops of all windows. Any and all variation for the above mentioned requirements will void all warranties. Screen/screen material are covered against rotting for 6 months for the date of the order only. Brown and Green exteriors not warranted what so ever.
Windows cannot withstand pressure from a pressure washer. The pressure will break window seals therefore will void warranty.
This warranty only covers defects in manufacturing materials specified herein. Defects due to weather, accident, flood, fire or other Acts of God, riots, vandalism, pollutants, mildew build-up, impacts of foreign object, building settlement or structural failure of foundations, roofs or walls or excessive stress of temperature over the window surfaces, any installation or lack of insulation or any event or condition not within the control of Buildingmaterials-wholesale.com are not covered. The owner's failure to provide reasonable and necessary maintenance of the product and windows repaired by outside companies will void all warranties.
CLAIMS AND PROCEDURES
To obtain warranty services notify Building Materials Wholesale as to the nature of the problem and provide documentation (photos). Building Materials Wholesale will need you to provide the date of purchase, as well as proof of purchase, and/or forward the defective part pre-paid to the manufacturing facility. After inspection of the part to verify that is it manufacturer's defect, a new replacement part will be forwarded to you at no charge except otherwise provided for herein. There is a 50-mile radius restriction from the main manufacturing facility. Any area outside of this radius will unable manufactures representative inspection. If the inspection shows that the material has failed, and is covered under warranty provided above, a replacement part will be shipped to our designated distributor closest to consumer at no charge, except for the freight. It is the obligation of the consumer to pick up the part at our distributor's location. If replacement part has been discontinued, Buildingmaterials-wholesale.com reserves the right to substitute item with like product or part at our discretion. Labor for replacement applications or repairs for installation requirements are not covered. Buildingmaterials-wholesale.com makes no other warranty or representation of any kind whatsoever expressed or implied, and all implied warranties including any warranty or merchantability of fitness for a particular purpose are hereby disclaimed. If Buildingmaterials-wholesale.com finds anything other than a manufacturer's defect, charges will be incurred by customer.
Buildingmaterials-wholesale.com maximum liability hereunder is limited to the current wholesale price. We will not cover the cost of new or defective installation. In no event shall Buildingmaterials-wholesale.com be liable for any consequential, indirect, incidental or special damages of any nature rising form the sale or use window in contact, tort and strict liability or otherwise. If Buildingmaterials-wholesale.com determines improper installation, all warranties are voided. Buildingmaterials-wholesale.com authorizes no charge or exceptions in this warranty as set forth in writing and signed by manufacturer.
This warranty sets forth only warranties extended by Buildingmaterials-wholesale.com. The provision terms and conditions contained herein, constitute the exclusive remedy for breach of warranty. These warranties are valid in those stated where permitted and give specific legal rights. Rights may vary from state to state. All warranties must be received by certified mail within 30 days of purchase date on original manufacturer's order signed by both property owner and installer at time of installation. Warranty must be numbered to be authentic. If there is any improper installation or any defect in installation, all warranties are voided. By acceptance of this warranty purchaser agrees that any and all claims are subject exclusively to the laws of the State of Illinois , Kane County . Any lawsuits or legal action filed against Buildingmaterials-wholesale.com will be filed in Kane County , IL ONLY.
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